The player from Portugal made a deposit applying MBWAY in excess of 24 several hours ago, nevertheless the resources have not appeared inside their account for enjoying.
This casino get more info deducts all the equilibrium (or an incredibly substantial regular dormant account fee) from player accounts which were inactive for a certain timeframe (six to twelve months).
The criticism was reopened immediately after acquiring an update within the player. The complaint was turned down as the participant didn't reply to our messages and thoughts. afterwards, the participant contacted us by email and verified that his concern has been effectively solved. The grievance is settled.
The player ''PEPIJA'' complained about delayed payment. There was a challenge with payments but it absolutely was supposed to be mounted before long. No facts from then on.
Connecting wallet for read purpose is optional, valuable if you want to contact sure capabilities or just make use of your wallet's node.
Take note: It is achievable that not all payment procedures shown higher than can be used for the two deposits and withdrawals. In addition, selected solutions may only be out there in a few international locations.
thinking about participant grievances is integral to our On line casino critique procedure as they provide a comprehensive check out of the issues seasoned by gamers plus the casinos’ attitude in resolving these difficulties.
The On line casino's security Index, derived from these results, offers a rating reflecting on the internet On line casino's protection and fairness. the upper the protection Index, the greater probably you're to play and receive your winnings with no challenges.
Péssimo! estou há 48h para ver o meu depósito e ele não aparece. o Chat está indisponível e por email ninguém resolve nada.
The participant from Brazil requested a withdrawal under two weeks prior to distributing this criticism. The payment hasn’t been processed nevertheless. The participant afterwards confirmed which the withdrawal was processed effectively, as a result we marked this complaint as resolved.
Player's winnings ended up confiscated resulting from accusations of IP duplication. because we haven't acquired any reaction from the casino, we were being pressured to shut this criticism as 'unresolved'.
The problems staff attempted to resolve The difficulty by speaking to the On line casino for further more data. However, it absolutely was found that the player's difficulty was linked to sporting activities betting, not the On line casino. therefore, we couldn't assist further more and suggested the participant to submit his grievance to a System that dealt with athletics betting troubles.
The player from Portugal activated a deposit limit. nevertheless, the Restrict was canceled based on the participant's ask for and he lost a substantial sum of money. We wound up rejecting the criticism due to the fact Do not consider such applications required.
Connecting wallet for study functionality is optional, helpful if you wish to call selected features or simply use your wallet's node.
The player from Portugal experienced noted a problem with an on-line On line casino, where soon after possessing built An effective deposit and accomplished the required rollover, his withdrawal endeavor were denied. The casino experienced confiscated his money, proclaiming he was utilizing the identical IP deal with as One more account. The participant had denied this, stating he only applied mobile details to obtain the site.